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<h3>Job Description</h3>
Job Description
You could work anywhere. Why us?
<ul>
<li>
Innovation: Jerry is disrupting the car industry. With our super app, we are ushering in a new era for 300M drivers in the US and radically improving the consumer automotive experience.
</li>
<li>
Impactful Projects: Architect complex deep learning models with massive real-world applications.
</li>
<li>
Startup Energy: Move quickly, test, iterate and own projects end-to-end in an environment where your ideas matter and your impact is felt from day one.
</li>
<li>
Brilliant Teammates: Work with extremely talented and passionate engineers, data scientists, and analysts from companies like NVIDIA, Tencent, Alibaba, ByteDance, etc.
</li>
</ul>
About the opportunity:
We are looking for a Staff Data Scientist who is energized by working with a high caliber team and making a material difference in the lives of millions to join us! Reporting directly to our cofounder/CTO, you will architect and deploy advanced ML models with massive real-world applications (e.g. model &amp; predict user behavior, leverage LLMs and custom-built components to optimize our chatbot &amp; voicebot, etc). Come play a key role in helping us grow from 5M to 50M customers and become a $10B company in the next 4 years!
How you will make an impact:
<ul>
<li>
Develop and architect advanced machine learning models to address critical business challenges and drive company-wide strategic initiatives
</li>
<li>
Take ownership of the end-to-end modeling process, from initial ideation to model deployment and maintenance
</li>
<li>
Conduct thorough data preparation and analysis to ensure the quality and relevance of input data for modeling tasks
</li>
<li>
Collaborate closely with cross-functional teams, including Product and Data Engineering to productize and deploy models into production systems
</li>
<li>
Contribute to large-scale company initiatives aimed at solving problems that haven’t yet been touched by anyone at Jerry
</li>
</ul>
Ideal profile:
<ul>
<li>
PhD in Physics or related field
</li>
<li>
Deep understanding of machine learning algorithms and techniques, with experience in building and deploying models from scratch.
</li>
<li>
Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical modeling solutions.
</li>
<li>
Passion for real-world application of machine learning, with a desire to make a significant impact on large-scale business initiatives.
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Staff Data Scientist (Machine Learning)

<h3>Job Description</h3>
**CANDIDATES NEED TO BE LOCAL, WITHIN AN HOUR AND A HALF DRIVING DISTANCE FROM MASON LOCATION***
Title: STORE SYSTEMS SUPPORT
Duration: TEMP TO PERM- Only submit candidates that can convert at 90 days without a fee.
Schedule:
<ul>
<li>SSS New Hire begins 7/21/2025</li>
<li>Department Store Systems Support</li>
<li>Training Window Dates 7/21/2025 -8/1/2025</li>
<li>IT Cut Off Date 7/9/2025</li>
<li>Training Hours 9a-530p</li>
<li>Training Locations Virtual</li>
<li>Department Staffing Hours 8a-12a Mon - Fri; 9a-10p Sat/Sun</li>
<li>Agent shifts Schedules range with start times from 8a to 330p with 1 weekend shift &amp; 1 day off during week</li>
<li>Agent Shifts cont Shifts will be selected during training</li>
</ul>
Channels Supported Phone &amp; Chat
Agents will support INBOUND Calls or INBOUND Chats
Department hours: Monday – Friday 8am – midnight; Saturday: 9am – 10pm; and Sunday 10am – 10pm Skills:
<ul>
<li>Technical Aptitude Required</li>
<li>Open Schedule Availability</li>
<li>Previous call center experience preferred</li>
<li>Previous technical / customer service experience preferred</li>
</ul>
Responsibilities:
<ul>
<li>Technical Support Coordinator - Store Systems Support REMOTE Phone Support &amp; Troubleshooting 100% of the time.</li>
<li>Training and Transitions are mandatory in-office activities and typically span a total of three weeks.</li>
<li>To start working at home they must pass a quality while they are in office, so depending on those results it could be 3+ weeks.</li>
<li>The standard timeline involves a week and a half for Training, and then participants must successfully complete Transitions, including passing a call quality assessment, before being eligible to work from home.</li>
<li>While most individuals are able to transition to remote work by the third week, those who encounter challenges in meeting quality standards will be required to remain in the office.</li>
<li>Training and Transitions are mandatory in-office activities and typically span a total of three weeks. The standard timeline involves a week and a half for Training, and then participants must successfully complete Transitions, including passing a call quality assessment, before being eligible to work from home.</li>
<li>While most individuals are able to transition to remote work by the third week, those who encounter challenges in meeting quality standards will be required to remain in the office.</li>
</ul>
Requirements
<ul>
<li>Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)</li>
<li>Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)</li>
<li>Basic Hardware and software application trouble shooting skills Looking for candidates with strong empathy skills/retail background preferred Agencies will be billed $2,000 for missing equipment Criminal Screens must be clear to start working</li>
<li>Candidate does not have to have HS diploma to work, however they will need a HS/GED to convert to a perm employee.</li>
</ul>
Must meet Technical Requirements:
Here’s a list of requirements that will give everyone the best chance for success when recruiting, training and retaining remote associates.
<ul>
<li>The workspace should be free of outside distractions</li>
<li>Cables should be routed away from any walkway to avoid slip and fall hazard</li>
<li>Minimum internet speeds are 10 Megs download and 1 Meg upload (Instructions for Speed Test attached)</li>
<li>Connectivity to the local network is required to be via ethernet cord plugged directly into the internet router. Connection cannot be wireless</li>
<li>The workstation should be near a wired internet connect (only 6 feet ethernet cord will be provided)</li>
<li>Must have a smart phone: Our remote connectivity security requires multi-factor authentication. The authentication requires the use of a smart phone app.</li>
<li>Only provided hardware should be connected to the computer</li>
<li>Must be willing /able to come pick up equipment from the CSC and capable of setting it up at home. Equipment includes: cpu, monitor, mouse, keyboard, headset, power cord, monitor adaptor cord, 6 ft ethernet cord.</li>
</ul>

Technical Help Desk remote

<h3>Job Description</h3>
Senior Revit Electrical Designer – BIM &amp; Drafting Leadership
Locations: Pflugerville, TX , Sterling, VA , Hanover , MD
Type: Full-Time | Hybrid Eligible | Up to 20% Travel
 
Design smarter. Lead stronger. Build better.
We’re looking for a skilled and driven Revit Electrical Designer to lead drafting and modeling efforts across complex electrical design projects. If you live in the world of BIM workflows, thrive in 3D environments, and have Revit skills that make other drafters jealous — we want you on our team.
What You’ll Be Doing
<ul>
<li>Lead the creation and coordination of detailed electrical models using Revit across large-scale design projects</li>
<li>Develop and manage project-specific families, views, sheets, schedules, filters, and work sets</li>
<li>Interpret 2D plans, both digital and printed, and transform them into 3D models with precision</li>
<li>Collaborate closely with architects, engineers, and cross-discipline model teams to ensure project goals are met</li>
<li>Use Autodesk Navisworks and Design Review to analyze and coordinate models</li>
<li>Manage Revit models, maintain file health, and push the boundaries of BIM workflows and digital collaboration</li>
<li>Assign tasks, oversee schedules, and ensure high-quality deliverables from model teams</li>
<li>Prepare and transmit digital documentation, manage priorities, and support cross-functional teams with clarity and precision</li>
</ul>
What You’ll Need
<ul>
<li>Associate degree in Computerized Drafting or related field (or equivalent experience)</li>
<li>5+ years of hands-on experience in electrical drafting and systems design</li>
<li>Expert-level proficiency in Revit with a strong portfolio to match</li>
<li>Strong understanding of BIM workflows, file sharing, and project execution practices</li>
<li>Fluent with Autodesk Navisworks, Design Review, and 3D layout tools</li>
<li>Proven leadership skills — capable of managing teams and driving deadlines</li>
<li>Excellent communication skills and attention to detail</li>
<li>Proficiency in Microsoft Office (Outlook, Word, Excel)</li>
<li>Self-starter with the ability to juggle multiple tasks and shifting priorities</li>
<li>Willingness to travel up to 20%</li>
</ul>
Nice to Have
<ul>
<li>Experience with Oracle software</li>
<li>Ability to import external files (e.g., spreadsheets, images, Word docs) into Revit</li>
<li>Experience operating plotters, printers, and reproduction equipment</li>
<li>Familiarity with 3D coordination across trades and disciplines</li>
<li>Advanced Revit skills: parametric families, shared parameters, complex geometry</li>
<li>Experience setting up projects and leading Revit model execution from start to finish</li>
<li>Knowledge of file-sharing platforms and secure document posting</li>
<li>Understanding of confidentiality and intellectual property protection protocols</li>
</ul>
Why Join Us?
<ul>
<li>Work on industry-defining projects in a collaborative and tech-forward environment</li>
<li>Be part of a team where innovation and leadership are not just encouraged — they’re expected</li>
<li>Enjoy the freedom to lead modeling efforts while expanding your expertise in BIM technology</li>
<li>Competitive compensation, benefits, and the tools you need to do your best work</li>
</ul>
 
Apply today and turn your Revit skills into real-world impact.
This isn’t just another drafting role — it’s your opportunity to lead, innovate, and set new standards in electrical design.

BIM Modeler

<h3>Job Description</h3>
IT Manager
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Morning Call’s Top Large Employer of 2025!
Taking our tech team to new levels! Join us as an IT Manager to ensure Uline’s Pennsylvania Branch and surrounding Sales offices are properly equipped with the technology needed to support our growth as North America’s top distributor of shipping, industrial and packaging materials!
Better together! This position is on-site, and we are looking for people who share our passion.
Position Responsibilities
<ul>
<li>
Manage local desktop support team, assigning work, setting priorities / deadlines for tasks and identifying coaching opportunities for process improvement.
</li>
<li>
Act as primary point of contact between business units, including Branch Management, Corporate Management and IT teams.
</li>
<li>
Plan and manage large-scale projects.
</li>
<li>
Coordinate the purchase, installation and maintenance of desktop equipment, printers and mobile devices.
</li>
<li>
Work with IT teams to develop business requirements, process documents, training materials, strategy, systems and processes.
</li>
</ul>
Minimum Requirements
<ul>
<li>
High School diploma / GED. Bachelor’s degree or relevant experience preferred.
</li>
<li>
5+ years of analytical experience within an IT department. Leadership / management experience preferred.
</li>
<li>
Fluent in Microsoft Windows technology with working knowledge of system platforms – AS400, 3GL and 4GL.
</li>
<li>
Provide on-call support on a rotational basis and work occasional evenings and weekends.
</li>
</ul>
Benefits
<ul>
<li>
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
</li>
<li>
Multiple bonus programs.
</li>
<li>
Paid holidays and generous paid time off.
</li>
<li>
Tuition Assistance Program that covers professional continuing education.
</li>
</ul>
Employee Perks
<ul>
<li>
Best-in-class, clean, modern facilities.
</li>
<li>
First-class fitness center and three miles of beautifully maintained walking trails.
</li>
</ul>
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
Uline is a&nbsp;drug-free workplace.
EEO/AA Employer/Vet/Disabled
#LI-PC1
#LI-PA001
(#IN-PAOF)

IT Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
Tri-City Group is currently seeking an Assistant Project Manager/Project Coordinator for an immediate opening in Cedar Rapids, IA. The Assistant Project Manager will be responsible for providing overall support and assistance to the estimator, project managers, and field personnel.
Responsibilities include but are not limited to:
<ul>
<li>Attend Preconstruction/Kick Off Meetings</li>
<li>Attend pre-bid meetings to determine scope of work and required contents of projects</li>
<li>Review proposed specifications and drawings to determine scope of work and required contents of estimate</li>
<li>Assist estimators gathering quotes, printing drawings, counting, take-off estimating, and responding to RFIs and RFQs</li>
<li>Document management, including RFIs, Constraints, Purchase Order Logs, and Change Orders</li>
<li>Professionally interact with customers, other trades, general contractors, and internal staff</li>
<li>Assist with project controls, including schedule and productivity</li>
<li>Assist with the assembly of shop drawings as per project requirements</li>
<li>Provide follow up to project manager regarding status of quoted items, subcontractors, and equipment purchase orders</li>
<li>Prepare clean, full size and half size prints for Project Manager, Superintendents, General Foreman and Foreman</li>
<li>Assist in project close out including submission of warranty information, as-built drawings, and operation and maintenance manuals</li>
<li>Maintain good relationships with customers both internally and externally</li>
</ul>
Qualifications:
<ul>
<li>Bachelors Degree in Engineering, Construction Management or related field, 1-5 years of related experience and/or the equivalent combination of education and experience.</li>
<li>Previous experience on a construction project is preferred but not required.</li>
<li>A thorough understanding of the Microsoft Office Suite including Microsoft Project is also required.</li>
</ul>
Candidates must possess strong attention to detail, tact and consideration, focus on accuracy, solid communication skills, positive initiative and judgement, the ability to problem solve and meet deadlines, self-motivation, business acumen and be organized.
All job offers are contingent upon successful completion of a drug screen and reference check. Tri-City Group is an equal-opportunity employer.

Assistant Project Manager

<h3>Job Description</h3>
Job Title: RHEL Cloud Server Administrator
Location: Jackson, MS 39201
Work Type: 100% Onsite
Contract Duration: 3 years
 
 
Position Overview:
The Client is seeking an experienced RHEL Cloud Server Administrator to manage, implement, and maintain Red Hat Linux servers in a virtual environment within a private cloud datacenter.
Key Responsibilities:
<ul>
<li>Implement and maintain Linux servers in a private cloud virtual environment</li>
<li>Ensure system performance, uptime, and security compliance</li>
<li>Monitor infrastructure using Zabbix or similar tools (preferred)</li>
<li>Handle patching and updates using Patch Management Plus or equivalent (preferred)</li>
<li>Collaborate with cross-functional teams to support database and network configurations</li>
<li>Participate in on-call rotations to resolve mission-critical outages</li>
</ul>
Required Skills &amp; Experience:
<ul>
<li>Red Hat Linux (RHEL) – SME level</li>
<li>Red Hat Satellite Server – SME level</li>
<li>Windows Server – Advanced</li>
<li>Citrix Netscaler – Advanced</li>
<li>ADABAS – Advanced</li>
<li>Microsoft SQL – Advanced</li>
<li>Oracle SQL – Intermediate</li>
<li>Python – Intermediate</li>
<li>Bash Scripting – Intermediate</li>
<li>CentOS – Intermediate</li>
</ul>
Preferred Skills (Not Mandatory):
<ul>
<li>Experience as a SQL Server Administrator</li>
<li>Familiarity with Zabbix monitoring tool</li>
<li>Experience with Patch Management Plus or similar patch automation tools</li>
</ul>

RHEL Cloud Server Administrator

<h3>Job Description</h3>
Assistant Property Manager – Class A Office Building
 
We’re hiring an Assistant Property Manager with tenant coordination experience to join the management team of a 300,000 SF Class A office building in Hollywood, FL, serving a dynamic mix of 75 tenants.
In this highly visible role, you’ll assist with the day-to-day operations of the building, ensure high tenant satisfaction, and work closely with ownership on everything from service contracts to financial reporting. You’ll also play a key role in coordinating tenant buildouts, move-ins, and ongoing communications.
Responsibilities:
 
<ul>
<li>Support the Property Manager in all aspects of operations, vendor oversight, and tenant engagement</li>
<li>Coordinate tenant improvements, move-ins, and ongoing requests. This role is heavily focused on tenant improvements and coordination.</li>
<li>Assist with budgeting, reporting, and rent collections</li>
<li>Maintain lease files, track compliance, and manage building documentation</li>
<li>Ensure the property operates at the highest standards of service and appearance</li>
</ul>
Qualifications:
<ul>
<li>2+ years in commercial property management or tenant coordination</li>
<li>Professional, polished, and detail-oriented</li>
<li>Experience with Class A assets and property software (Yardi, MRI, etc.) preferred</li>
</ul>
What’s in it for you:
<ul>
<li>Excellent benefits package including health, dental, vision, and 401(k)</li>
<li>Clear career path with growth opportunities within a reputable ownership group</li>
<li>A chance to be part of a well-managed, high-performing asset with strong tenant retention</li>
</ul>
Apply today and take the next step in your property management career.

Assistant Property Manager

<h3>Job Description</h3>
OpenText SME
Hybrid, Warren NJ (3 Days onsite every week)
Contract role.
 
Required:
<ul>
<li>Working on Open text and 10 years’ experience in Document management with last 5 years on Open Text ECM. </li>
<li>Manage end to end set up and experience in migrating legacy, SharePoint, and other systems to Open Text</li>
<li>Experience in P&amp;C 3 years -Good to have</li>
</ul>
Mange team and experience in minimum two E2E deployments. With minimum one in P&amp;C client.

Opentext SME

<h3>Job Description</h3>
Job Description
You could be a data scientist anywhere. Why us?
<ul>
<li>
Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
</li>
<li>
Partner with our VP of Data Science &amp; Analytics, Armando La Rocca (ex-BCG, Better)
</li>
<li>
Disrupt a massive market and take us to a $10B business in the next few years
</li>
<li>
Be immersed in a talent-dense environment and greatly accelerate your career growth
</li>
</ul>
About the opportunity:
Jerry is looking for a Data scientist to join our growing team! We hit a huge milestone in early 2024 by achieving profitability and have ambitious goals for the next few years — scale from 5M to 50M customers and become a $10B business. As a data scientist, you will play a key role in championing data-driven decisions across the company’s most critical business initiatives (including carrier growth and development, building new products from 0-1, etc.). As part of the data science &amp; analytics team, you will leverage advanced machine learning models to conduct in-depth analyses and extract insights that will shape our growth strategies.
Jerry is building the first super app to make car ownership affordable and accessible – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, driving insights, repair marketplace, car diagnostics, and a GenAI-powered chatbot &amp; voicebot. We have amassed over 5M customers, raised $240MM in funding, scaled our revenue 60X and our team to 225 across 6 countries.
Here's what an ex-BCG teammate has to say about joining Jerry:
"The biggest difference between my current role at Jerry and my past life at BCG is being able to feel the direct impact my work has on the business, every day. In consulting, I rarely felt like my work was having any impact on the world, despite advising the largest global corporations. Here, I can see that my work is moving the needle on key company metrics in a matter of weeks. When I say "key," I mean it: I am not talking about secondary KPIs that no one pays attention to, but business-critical metrics that the CEO and the rest of the C-suite look at on a daily basis (think sales, retention, pricing, etc).
The benefit of being a digital-first company is that we are sitting on a treasure trove of data. This means we almost never have to make a decision that's not backed by a robust, statistically significant analysis. While data science can be a support function in some other places (this was something I wanted to avoid), data scientists at Jerry are at the core of the business.
I have also appreciated the professional growth opportunities. I have had flexibility to work on the skills I wanted to develop, be it technical or soft skills. I have found continuous learning to be one of my most important drivers of happiness at work. Getting the space and latitude to work on projects that I am most interested in was all the more important for this reason."
How you will make an impact:
<ul>
<li>
Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies
</li>
<li>
Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
</li>
<li>
Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
</li>
<li>
Identify opportunities to automate manual processes and optimize operational efficiency&nbsp;
</li>
</ul>
Preferred experience:
<ul>
<li>
Bachelor’s degree in a quantitatively or intellectually rigorous discipline
</li>
<li>
1-3 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) OR relevant experience in data science/business analysis
</li>
<li>
High level of comfort with SQL or Python
</li>
</ul>
Who you are:
<ul>
<li>
You have a framework for problem solving and live by first principles
</li>
<li>
You are comfortable communicating with audiences varying from front-line employees to the company’s C-suite
</li>
<li>
You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence
</li>
</ul>
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. 
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at <a href="mailto:recruiting@jerry.ai" target="_blank">recruiting@jerry.ai</a>
About Jerry.ai:
Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.&nbsp;
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started.&nbsp;
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

Data Scientist

<h3>Job Description</h3>
Job Description

Simple. Inclusive. Natural. Social 
We are hiring for the role of Lead Maintenance Technician. This opportunity is located in beautiful Girdwood, Alaska.
Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: <a href="https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy" target="_blank">https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy</a>
Work Perks
<ul>
<li>Competitive wages plus Monthly Bonus Incentives </li>
<li>Ski Pass for Winter Season </li>
<li>PTO + Personal Days</li>
<li>Medical &amp; Dental Health Plan</li>
<li>On-site accommodation or commuter allowance</li>
<li>Discounts on Retail Products and Spa Services</li>
<li>Resort Wide Discounts</li>
</ul>
Achieving Excellence: Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests will feel that our spas are thoughtfully restful and physically comfortable. As the Lead Maintenance Technician you play a critical role in delivering on this promise. You will lead the Maintenance Team in ensuring our high standard of Quality is always achieved, in all areas of the facility- including hot tubs, saunas, steams rooms and buildings. You will also be tasked with ensuring all mechanical systems, pools and facilities are operating in accordance with our Brand and Regulatory Standards; all while helping to exceed guest expectations by creating “picture perfect” experiences. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Key Focuses 
<ul>
<li>Represent Alyeska Nordic Spa with the highest level of service excellence and be knowledgeable of facility, treatment, and retail offerings</li>
<li>Lead and be an example of quality, proper safety, and facility operations</li>
<li>Direct and lead your maintenance and pool operator department shift, ensuring daily tasks are assigned and checklists are completed</li>
<li>Monitor and maintain the physical environment, always ensuring cleanliness and organization</li>
<li>Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun</li>
<li>Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task</li>
<li>Have complete understanding of and adhere to all company policies, procedures, and standards</li>
<li>Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor</li>
<li>Communicate with all other departments and leadership within Alyeska Nordic Spa to ensure effective and efficient management of operations</li>
<li>Have complete understanding of and adhere to all company policies, procedures, and standards</li>
<li>Training of new team members, creating a trusting, positive work environment</li>
<li>Performing testing of water samples to monitor pool water chemistry and making adjustments to maintain the quality standards; ensure pool filtration system is in good working condition.</li>
<li>Maintain a safe and clean pool deck are, ensuring that there are no hazardous materials or objects present, the deck is organized and clear of debris and you are maintaining a regular washing schedule.</li>
<li>Updating the organization about the quality standards and safety measures to be followed at all pool sites, and ensuring strict adherence to these standards.</li>
<li>Requires ability to perform maintenance, minor repairs, pool, spa maintenance, and other basic preventative maintenance.</li>
<li>Report any maintenance issues immediately to your leader for all deficiencies you cannot fix.</li>
<li>Cleaning, clearing and maintain outdoor walkways, pathways, and green spaces. Snow/ice mitigation in winter, weeding/planting, debris removal in summer</li>
<li>Seizes every spare moment of free time to take on extra duties or perform tasks unasked that will allow you to grow in your position and add value to the guest experience.</li>
<li>Other duties as assigned</li>
</ul>
Experience/Passions/Education
<ul>
<li>Leadership experience within the hospitality or spa industry preferred</li>
<li>Hold a current Certified Pool Operators (CPO) license</li>
<li>WHIMIS, First Aid (including CPR)</li>
<li>Must be able to lift, move and handle chemicals responsibly</li>
<li>Able to train, coach and develop team members</li>
<li>Strong knowledge of plumbing, mechanical, electrical services and pool operations</li>
<li>Certificate or diploma in engineering or maintenance related trades preferred</li>
<li>Good knowledge of fire and life safety processes and procedures</li>
<li>Decision making and judgment focused on safety, prevention, and a high-quality guest experience</li>
</ul>
Working Conditions:
Due to 365-day-a-year operations, this position may be required to work long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.
Team You Will Lead: Not Applicable Last Revision: January 2025 

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